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                  Integrated Services Digital Network, called ISDN for short, is an
                  all-digital telecommunications technology that can simultaneously transmit voice
                  conversations and data calls over the same pair of copper telephone wires. What's
                  important about ISDN and what makes it different from the analog phone lines that users'
                  probably using today is the speed with which it transfers data and the flexibility it
                  providers to users. ISDN is part of an evolutionary process that started back in the 1950s
                  to upgrade the telephone network from analog to digital technology. The ultimate goal of
                  ISDN, designed over a decade ago by international standards organizations, allows users to
                  access voice, data, fax, video and graphics over the same phone line and enjoy the
                  error-free performance that digital technology provides. Ultimately, this means that any
                  communications equipment could be plugged into any phone jack, anywhere in the world.
                  Although this goal is still a long way off, ISDN has already been widely implemented by
                  telephone companies in both Europe and Japan. Until recently the lack of ISDN standards
                  and ISDN-compatible switching equipment had hampered growth in the U.S. But all that is changing. Four years ago, switch and terminal equipment
                  vendors led by Bellcore agreed on a firm set of technical specifications called National
                  ISDN-1, a suite of interfaces, capabilities and functions which ensure that ISDN equipment
                  manufactured by different vendors can inter-operate. The agreement on standards was the
                  catalyst needed for the telecommunications industry to begin aggressively developing and
                  deploying ISDN products and services. Over the last year, demand for ISDN has grown
                  dramatically and now ISDN sales are booming. Its now easy to have ISDN installed in either
                  home or office almost anywhere in the world. -- it is simply ordered from the local phone
                  company in the same manner as regular telephone service.  
 
                  ISDN Basic Rate Interface (ISDN BRI) operates over most of the
                  telephone wiring in place today - the copper twisted pair cables that have carried
                  telephone conversations for most of this century. However, ISDN brings the speed,
                  flexibility and reliability of digital communications right into users home or small
                  business, delivering the total bandwidth of a 144 kbit/s digital line into three separate
                  channels. Two of the channels, called B (Bearer) channels, operate at 64 kbit/s and are
                  always used to carry voice or data traffic. A third channel, the D (Data) channel, is a 16
                  kbit/s signaling channel used to carry instructions which tell the telephone network how
                  to handle each of the B channels. The combined BRI is often referred to simply as "2B
                  + D". The flexibility of ISDN comes from its ability to use each of the B
                  channels for separate voice or data applications. With ISDN in place, for example, a long
                  document can downloaded from the corporate network over one ISDN 64 kbit/s B channel
                  connection. At the same time that the document is downloading, another B channel may be
                  connected to the Internet to browse a competitor's World Wide Web site. Even higher ISDN performance can be achieved by using inverse
                  multiplexing, a feature available on many types of ISDN access equipment. Inverse
                  multiplexing creates extra bandwidth by aggregating the two B channels of a BRI line into
                  a single "virtual" channel of 128 kbit/s or by combining multiple BRI lines for
                  even higher bandwidth. Under most circumstances, speeds of 256 or 512 kbit/s over a single
                  BRI line can be achieved using two-to-one or four-to-one data compression. Another available ISDN service is ISDN Primary Rate Interface (ISDN
                  PRI), also called "30B + D". PRI is designed to handle large numbers of incoming
                  ISDN calls at corporate offices or other central site locations. All of the reliability
                  and performance features of ISDN BRI apply to ISDN PRI, but with 30 B channels of 64
                  kbit/s each that carry user traffic and a shared 64 kbit/s D channel that carries
                  signaling traffic. 
 
                  
                    | What are the advantages of ISDN
                    over Analog | 
                  With a basic understanding of how ISDN works, it's advantages over
                  traditional analog technology become readily evident. Based on speed alone, ISDN overwhelmingly outperforms analog
                  communications. Top data rates for ISDN are four times faster than what the latest V.34
                  modem technology can manage over regular phone lines (28.8 kbit/s). And ISDN is nearly
                  nine times faster than V.32bis modems, the most commonly used modems in the marketplace
                  which transmit data at just 14.4 kbit/s. ISDN offers incomparable benefit when it comes to call setup time. By
                  using digital signaling capabilities, ISDN sets up calls at speeds of just 300
                  milliseconds. By comparison, it takes an analog line and a modem between eight and fifteen
                  seconds to set up a call. These few seconds can amount to considerable expense in terms of
                  connect time and aggravation, particularly for users whose applications require dial-up
                  network connections repeatedly throughout the day. By comparison, fast setup lends the
                  impression of maintaining a 'virtual dedicated' connection to the Internet, whereby
                  connections are established only as they are needed. Another advantage of ISDN is its reliability. Digital lines such as
                  ISDN are virtually error-free, since digital signal does not degrade along the length of
                  its transmission. Analog calls, on the other hand, are subject to interference such as
                  static and other line problems that may corrupt data and cause analog modems to
                  automatically default to slower speeds. Worse yet, problems on an analog line can
                  frequently cause modems to suddenly terminate connections to the network. One might conclude from the benefits outlined that ISDN is
                  cost-effective. For about the same price as an analog line, ISDN provides increased speed
                  and reliability over analog modems resulting in higher productivity and throughput. ISDN Service offers several important advantages:  |